Privacy Policy from QQ88 — Your Data in Good Hands

1Who We Are and What This Policy Covers

This Privacy Policy describes how QQ88 — a Sports Betting and online casino platform available at qq88-app.net — collects, uses, stores, protects, and may share the personal information of its users. QQ88 is the controller of the personal data collected during use of the platform.

By registering with QQ88, using any feature of the platform, or simply browsing the site, you confirm that you have read and understood this Privacy Policy. If you disagree with any point described here, please do not use the platform. If you are already registered and wish to reconsider, contact our support team to close your account.

This policy applies to all services offered by QQ88: Sports Betting, Live Casino, crash games, slots, jackpot, VIP program, predictions, and any other products available on the platform, accessed from any device — mobile, tablet, or desktop.

2What Data We Collect

2.1 Data provided directly by you

When you register or use QQ88, we collect the information you provide to us directly:

• Full name and date of birth
• CPF (Cadastro de Pessoas Físicas)
• Email address and mobile number
• Full residential address including ZIP code
• Payment method details used (Pix, credit/debit card, PicPay, Mercado Pago, etc.)
• Identity documents submitted for verification (national ID, driver's license, proof of address)
• Account password (stored as a cryptographic hash — never in plain text)

2.2 Automatically Collected Data

While you use the platform, we automatically collect technical and behavioral information needed to operate and improve the service:

2.3 What We Do Not Collect

QQ88 does not collect real-time geolocation data, does not access your device's camera or microphone, and does not read private messages or content from other apps installed on your phone. We do not scrape social media or purchase third-party data lists to enrich our users' profiles.

3How We Use Your Data

QQ88 uses the data collected solely for the purposes listed below. No data is used for any purpose not described in this policy without your express consent:

• Platform operation: process registrations, authenticate logins, execute bets, and handle deposits and withdrawals via Pix, boleto bancário, credit and debit cards, and other available Brazilian payment methods
• Identity verification and fraud prevention: verify that the user is over 18, confirm ownership of payment methods, and detect suspicious behavior indicating fraudulent use or money laundering
• Customer support: respond to questions and complaints via live chat and email, and keep a record of interactions for future reference
• Service-related communications: send registration confirmations, security alerts, withdrawal notifications, and updates regarding changes to the Terms or this Policy
• Marketing communications (opt-in only): send promotions, bonuses, and platform updates only to users who have opted in to receive this type of communication — you can unsubscribe at any time
• Responsible gambling: monitor usage patterns that may indicate compulsive behavior and trigger the preventive tools available on the platform
• Compliance with legal obligations: respond to requests from competent authorities as required by applicable Brazilian law
• Product improvement: analyze aggregated and anonymized usage data to improve the platform's interface, speed, and features

4Legal Basis for Data Processing (LGPD)

QQ88 processes users' personal data based on the legal grounds set out in Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). The legal basis applicable to each type of processing is:

• Contract performance (art. 7, V): the processing required to operate your account, handle bets, and carry out financial transactions is grounded in the performance of the contract entered into upon acceptance of QQ88's Terms and Conditions
• Compliance with a legal obligation (art. 7, II): identity verification, anti-money laundering controls, and responses to requests from competent authorities are grounded in legal obligations binding on QQ88
• Legitimate interest (art. 7, IX): fraud prevention, platform security, and service improvement are processing activities based on QQ88's legitimate interests, always balanced against users' rights
• Consent (art. 7, I): sending marketing communications and installing non-essential cookies are subject to the user's express consent, which may be withdrawn at any time

5Data Sharing with Third Parties

QQ88 does not sell, rent, or trade users' personal data with third parties for advertising or commercial purposes. Information is shared only in the specific circumstances described below:

5.1 Essential service providers

QQ88 works with technology partners to operate the platform — payment processors for Pix, boleto, card, and other Brazilian payment methods; casino and crash game providers; cloud infrastructure services; and identity verification tools. All partners are contractually required to handle data in accordance with this Policy and the LGPD, and may not use it for their own purposes.

5.2 Legal obligations

QQ88 may disclose personal data when required by law, court order, decision of a competent regulatory authority, or to assist in investigations involving fraud, money laundering, or other unlawful activities. In such cases, QQ88 discloses only the minimum information necessary to fulfill the legal obligation.

5.3 What We Never Do

QQ88 never shares users' personal data with advertising networks, data brokers, social media platforms for ad targeting purposes, or any company not directly involved in delivering the services you use. Your betting habits on Brasileirão, your payment methods, and your platform activity remain entirely private.

6Cookies & Tracking Technologies

QQ88 uses cookies and similar technologies to ensure the platform functions correctly, personalize the user experience, and analyze usage patterns on an aggregated basis. The types of cookies used are:

• Essential cookies: required for the basic operation of the platform — session authentication, language preferences, temporary betting slip. Cannot be disabled without affecting the service
• Analytics cookies (with consent): collect anonymized data on how users navigate the platform in order to identify usability improvements. Can be declined with no impact on the service
• Personalization cookies (with consent): remember preferences such as favorite sports and interface settings to make future sessions faster and more seamless

You can manage your cookie preferences through the banner displayed on your first visit or directly in your browser settings. Declining non-essential cookies does not affect access to QQ88's core features, such as Sports Betting, casino, and Pix withdrawals.

7Data Storage and Security

QQ88 applies strict technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or improper disclosure:

• Encryption in transit: all communication between your device and QQ88's servers is protected by 256-bit TLS/SSL — the same standard used by digital banks like Nubank, Itaú, and Bradesco
• Encryption at rest: sensitive data stored on our servers — including identity documents and financial information — is encrypted at rest
• Access control: only staff with a proven operational need have access to users' personal data, and that access is regularly audited
• Secure authentication: passwords are stored exclusively as cryptographic hashes — QQ88 never has access to your password in plain text
• Continuous monitoring: automated systems monitor suspicious access attempts, behavioral anomalies, and potential platform attacks in real time

In the event of a security incident that may affect users' personal data, QQ88 will notify the affected users and the National Data Protection Authority (ANPD) as required by the LGPD, within the applicable legal deadlines.

8Your Rights as a Data Subject

The LGPD grants you a set of rights regarding your personal data. QQ88 is committed to fulfilling all requests within 15 business days of receipt. Your rights are as follows:

To exercise any of these rights, reach out via the live chat within the platform or by emailing privacidade@qq88-app.net, identifying yourself as the data subject. QQ88 may request identity verification before processing the request to ensure account security.

9How Long We Retain Your Data

QQ88 retains users' personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations:

• Active account data: retained for the full duration that the account remains active and for up to 5 years after closure, in accordance with financial legislation and anti-money laundering requirements
• Financial records: BRL deposit and withdrawal history retained for 5 years for tax audit purposes and compliance with the National Tax Code
• Verification documents: National IDs and proof of address submitted for verification are retained for the period required by applicable digital entertainment regulations
• Usage and browsing data: access logs retained for up to 6 months in accordance with the Marco Civil da Internet (Law No. 12,965/2014)
• Consent-based data: deleted within 30 days of consent withdrawal, except where retention is required by law

Once the applicable retention period expires, data is securely deleted or irreversibly anonymized, making any future identification of the user impossible.

10Users Under 18

QQ88 is a platform exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18, and we do not permit registration or use of the platform by this age group.

If you are a parent or legal guardian and believe your child under the age of 18 has created a QQ88 account or provided personal data to the platform without authorization, please contact our support team immediately via live chat or at privacidade@qq88-app.net. We will investigate and delete the data within 48 hours of confirming the situation.

QQ88 uses CPF verification and document review to confirm that users are of legal age. Accounts identified as belonging to users under 18 are closed immediately, as described in the platform's Terms and Conditions.

11Changes to This Privacy Policy

QQ88 may update this Privacy Policy periodically to reflect changes in Brazilian legislation — especially LGPD regulations —, new platform features, or data processing practices. Material changes will be communicated via:

• In-platform notification on your next login following the change
• Email sent to the address registered on your account, at least 7 days in advance for material changes
• Updating the "Last Updated" date at the top of this page

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account and request deletion of your data as described in Section 8.

12Contact, Questions & Data Protection Officer (DPO)

To exercise your rights as a data subject, get answers about this Policy, or file a complaint related to the handling of your personal information, QQ88 offers the following contact channels:

• Live chat: available within the platform 24 hours a day, 7 days a week, in Brazilian Portuguese — the fastest way to get a response
• Privacy email: privacidade@qq88-app.net — for formal personal data requests, with a response within 15 business days
• General email: contato@qq88-app.net — for general platform questions, with a response within 2 hours for urgent matters

If you are not satisfied with QQ88's response to a privacy-related request, you have the right to file a complaint with the National Data Protection Authority (ANPD), the federal body responsible for enforcing the LGPD in Brazil.